Terms of Service
Last updated: 23 October 2026
The service
Playbrand, based in Holstebro, Denmark, provides branded browser mini-games, digital game setup and hosting for business clients. Your order specifies the game and included services. You retain responsibility for your products and customer offers.
Prices and Stripe payment
Price is in GBP: Black Friday Launch & Done-For-You Starter, £249 one-time, including six months hosting. Any applicable taxes and payment schedule are shown before payment. Payments are processed by Stripe. Renewal requires an agreed payment arrangement; we do not charge a new recurring fee without authorisation.
Refunds
You may request a full refund within 14 days of purchase if custom game setup has not commenced. Delivered digital game hosting and setup services are non-refundable. This policy does not exclude any mandatory statutory rights. Contact us before setup begins if you wish to cancel.
Hosting period
Your game is hosted for six months from activation. If hosting is not renewed, the playable game may be taken offline after the paid period. We will communicate renewal arrangements before continued billing. No uninterrupted availability is guaranteed.
Your rewards, codes and supplied content
You decide and must honour reward availability, discounts, minimum spends, expiry dates and other redemption conditions. Supply accurate reward terms and lawful images, trademarks, messages and claims you have permission to use. Avoid unsupported health or performance claims. Playbrand staff-check codes do not work automatically at Shopify, WooCommerce or other online checkouts. Shop codes must be created and configured by you in your shop. A shared code can be copied and passed on. Do not rely on a browser score alone as evidence of a genuine transaction or entitlement.
Acceptable use and suspension
Do not use the service to mislead, harass, infringe rights, distribute unlawful content, attack systems or fraudulently claim rewards. We may suspend abusive use or unsafe content and, where practicable, explain the reason. You must protect your account and staff access.
Liability
We use reasonable care in providing the service. To the extent permitted by law, we are not liable for indirect loss, lost profits, third-party shop failures or client-supplied claims and rewards. Our aggregate liability for the affected service is limited to the fees paid for it during the preceding 12 months. Nothing limits liability that cannot lawfully be limited, including fraud or wilful misconduct.
Danish law and contact
These terms are governed by Danish law, subject to mandatory protections that apply to you. Disputes are handled by the competent Danish courts unless mandatory law provides otherwise. Contact Playbrand, Holstebro, Denmark, at support@playbrand.co.uk or nicolaimoelgaard@gmail.com.